![]() If you don’t recall making this purchase (and neither do any family members and/or colleagues), you should report the purchase as fraudulent to us at Proton. You can cancel or adjust your subscription at any time by logging into your account at (new window) or (new window). Your support enables us to build a better internet where privacy is the default. ![]() Subscriptions renew automatically every month, every year, or every two years, depending on your billing cycle. The descriptor you see will depend on whether you purchased a Proton Mail plan, a Proton VPN plan, or a bundle plan (bundle plans have the descriptor “PROTONMAIL”). If you receive a receipt with the descriptor “PROTONMAIL” or “PROTONVPN” it means your payment method (credit card or PayPal) was charged because you purchased a paid Proton plan. It enables millions of citizens and organizations around the world, including many journalists and activists, to bypass online censorship. Proton VPN (new window) is a no-logs, open-source virtual private network (VPN) provider. It protects the emails of millions of citizens and organizations around the world, including many journalists and activists. ![]() Proton Mail is the world’s largest encrypted email service. This article explains what Proton Mail and Proton VPN are, why one of them appeared on the payment records of your credit card or PayPal account, and what you can do if you did not make this payment.
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